Case Study

ETL and Business Intelligence for a Leading Tyre Manufacturer

Problem Statement

A prominent tyre manufacturer faced challenges in accessing timely and unified business insights. Key operational and sales data were spread across Excel sheets, CRM tools, and internal ERP systems, leading to siloed information and reporting delays of up to 5 days. This data fragmentation hindered strategic decision-making across business units.

Approach

OMD implemented a robust ETL (Extract-Transform-Load) pipeline along with Microsoft Power BI dashboards to deliver real-time, unified reporting. The focus was on breaking down data silos, automating data transformation, and enabling data-driven decision-making across the organization.

Strategies Implemented

  • Developed custom data connectors for:

    • SAP (ERP system)

    • Salesforce (CRM system)

    • Internal inventory and operations platforms

  • Used Python scripts and Microsoft Azure Data Factory to:

    • Clean, transform, and standardize data across sources

    • Automate ETL workflows for continuous updates

  • Integrated consolidated data into Microsoft Power BI, enabling:

    • Real-time dashboards with KPIs such as:

      • Sales by region and segment

      • Inventory turnover

      • Vendor performance

      • Revenue growth trends

  • Configured:

    • User-level access controls

    • Scheduled auto-refreshes

    • Mobile-responsive reports for leadership teams

Milestones Achieved

  • Reporting delays reduced from 5 days to real-time availability

  • Data-driven decision-making enabled across 5 business units

  • 30% improvement in operational efficiency through timely insights

  • Executive adoption of mobile-ready dashboards for agile, on-the-go decision-making

Outcome

The tyre manufacturer transitioned from fragmented, manual reporting to a centralized business intelligence system. Real-time visibility into performance metrics has accelerated internal decision-making, improved operational alignment, and empowered executives with actionable insights—anytime, anywhere.