A formal service agreement will be provided before commencing any work, outlining the scope, timelines, deliverables, and payment terms.
The client must review and approve this agreement. By accepting, the client agrees to pay for services according to the agreed-upon terms.
2. Payments
Payments are required upfront for all services, either as a one-time fee or as monthly installments for ongoing services.
Invoices must be paid within 7 days of receipt. Late payments may result in a suspension of services.
Payment terms will be specified in the service agreement. We reserve the right to pause or terminate services if payments are not received on time.
3. Intellectual Property
All materials created during the project (including content, designs, and strategies) remain the property of our company until the final payment is made. Once paid in full, ownership of the final deliverables will transfer to the client.
We reserve the right to use any deliverables for our portfolio or promotional purposes, unless otherwise agreed.
4. Client Responsibilities
The client is responsible for providing all necessary materials, including content, access to accounts, and timely feedback, to enable the completion of the project within the agreed timeline.
Delays caused by the client may result in an adjustment of the project schedule and additional fees if extra work is required.
5. Performance Metrics
While we strive to deliver results through our services (increased website traffic, leads, sales, etc.), we cannot guarantee specific outcomes as digital marketing results are influenced by various factors such as market conditions, competitor activity, and platform changes.
6. Termination of Services
We reserve the right to terminate services if the client breaches any terms of the agreement, including non-payment or failure to provide necessary inputs for the project. In the case of termination due to breach of contract, no refunds will be provided.
7. Disputes
Any disputes related to the services provided must be brought to our attention in writing within 30 days of project completion or receipt of the invoice, whichever is earlier. We will work with the client to resolve disputes in a fair and timely manner.
